Identify strengths and weaknesses of your brand as seen through the eyes of the public.
Benchmark the experience of your customers, measuring loyalty, satisfaction and advocacy.
Build your base
Understand how to maintain and increase your customer base.
Evaluate your marketing performance.
Win back customers
Locate lost customers and discover ways to win them back
Discover better ways to attract new customers.
How it works
Up to 100,000 planned interviews a year. Daily quotas to ensure robust totals each day. Quotas set to ensure a nationally representative sample every week and to ensure a robust sample of large and niche brands.
An engaging 15 minute questionnaire, which can be completed on all devices (including smartphones) is sent to our respondents. BrandVue allows for ad hoc ‘trigger’ questions to be added to the survey.
Compiled into the dashboard
The survey data is then compiled in our online dashboard - this is broken down into different sections so you can act on up-to-date information.
Each deliverable is customised to your needs, with ability to: focus on key demographic groups, exclude non competitor brands, incorporate bespoke breaks and highlight key peers.
What Boparan said about BrandVue
"The sample size and level of detail provided by Morar HPI’s syndicated brand tracker BrandVue Eating Out, makes it a clear market leading service. The wide array of key measures updated frequently allows us to put brand health higher up on the agenda and make better informed strategic decisions for the business."